About ScaleStay
We built the back office we wished existed when we were managing properties ourselves.
We use modern tools and AI where they help — but AI will never replace people in hospitality. Behind ScaleStay there is a team of real people who answer guests, handle inspections, solve problems on the ground and take responsibility for every decision.
Short-term rentals look like a property business and behave like a logistics and compliance business. The revenue is real, but so is the administrative ceiling: licences per city, guest identity filings within 24 hours of arrival, tourist tax that no platform fully handles for you, and operations that run seven days a week.
ScaleStay exists to remove that ceiling. We run the unglamorous half of short letting — the filings, the reconciliations, the messages at midnight, the cleaning rota — so that the people who are good at hospitality and at winning clients can keep doing exactly that.
We work under your brand, never ours. Owners see your reports, guests see your website, and the compliance is filed correctly across Europe — today live in Italy, the United Kingdom, Malta and Gibraltar.
Where we operate
Operating across Europe